This is a collection of tips for using the web site, although many are applicable to many websites. 1. Printing a document. Sometimes when you are accessing a document, you cannot print it directly from the web site. This is affected by a great number of things, your browser, personal settings on your computer, etc. So if you cannot directly print a document, just download it first (and watch WHERE you download it) and then use your file browser (finder on Apple, File Explorer on Windows) to locate the file on your hard drive and then print.